FAQ

Frequently Asked Questions

Have a question? We've got answers. If you can't find what you're looking for, feel free to reach out to us directly.
1
How Do I Choose The Right Fabric?
We offer a range of fabrics suited to different occasions — lightweight cotton and lawn for everyday wear, and richer embroidered fabrics for formal or festive occasions. Each product page includes fabric details to help you choose.
2
What Accessories Pair Well With My Outfit?
Our styling team recommends pairing statement jewelry, matching dupattas, and heeled or embellished footwear to complete your look — check our blog for seasonal styling tips.
3
How Do I Find My Correct Size?
Refer to our detailed size guide on each product page, which includes bust, waist, and length measurements. If you're between sizes, we recommend sizing up for a more comfortable fit.
4
Can I Change My Order After Placing It?
Orders can be modified within 24 hours of purchase. Contact our customer service team as soon as possible with your order number to request changes.
5
Can I Return Or Exchange Sale Items?
ale items are eligible for exchange only, not refund, within 7 days of delivery. Items must be unworn, unwashed, and with tags attached
1
What Is Your Return Policy?
We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Refunds are processed within 5-7 business days of receiving the returned item.
2
How Can I Track My Order?
Once your order ships, you'll receive a tracking link via email/SMS. You can also track your order status by logging into your account.
3
What Payment Methods Do You Accept?
We accept credit/debit cards, bank transfer, and cash on delivery (COD) for eligible locations
4
How Can I Contact Customer Service?
Reach us via WhatsApp, email, or our contact form — our team typically responds within 24 hours.
5
Do The Measurements Match The Sizes?
Yes, all sizing is based on standard measurements listed in our size guide. We recommend measuring yourself and comparing against the chart rather than relying on standard size labels alone, as fit can vary by style.
Do You Still Have Queries?
Can't find the answer you're looking for? Our team is just a message away.